About The Author

I was born and raised in central California. I have been happily married to the love of my life Robert for 10 years. We are a blended family with five children Larissa, Tamaya, Isaiah, Robin and Vivian. My husband works for homeland security and I am a dedicated Supervisor with over five years of supervisory experience in a corporate environment. I also have thirteen plus years experience in the customer service industry where I played many roles. My current role involves overseeing daily operations while fostering a culture of success through effective hiring, coaching, management of teams, and training. I am committed to developing strong, high-performing teams by focusing on individual growth and providing consistent support. I have a proven track record of driving results. I work tirelessly to ensure team members are equipped with the skills and knowledge they need to excel. This helps them contribute to the overall success of the organization.